Willow Dress - Pink

How to look after your Summer Reign pieces:

- Cold gentle machine wash only

- Do not bleach

- Do not tumble dry

- Line dry in shade only

- Iron on warm setting

- Reshape while damp

- Do not soak

- Wash with like colours only

*Please note: Do not use any laundry detergents that contain optical brighteners or oxygen bleach as this can cause fading especially on printed designs. Only use colour safe detergents. Unfortunately garments that fade due to the use of these detergents may not be eligible for a return.

Orders are processed and dispatched within 2 business days.

During new releases or sales - shipping times may increase. 

Standard postage for Australian orders is a flat rate of $9.95. Estimated 2-9 business days.

Express Post is available for $16.95 per order.  Estimated 1-5 business days.

Priority shipping is $19.95. This is great during launches or Sales especially if you need your order asap. This means your order is prioritised and packed first as well as sent by express post. 

International Shipping is available for New Zealand, Canada, UK and Ireland. Shipping rates will be calculated at checkout.

International Shipping Policy

Please be aware that all products are sold on a delivery duty unpaid basis. This means the recipient may need to pay import duty or a customs entry fee before or upon receiving the order. Additional taxes, fees, or levies may be applicable based on location legislation, so it's essential for customers to check these details before placing international orders. Keep in mind that various countries have specific import restrictions on certain products or materials, and it's the customer's responsibility to verify local customs regulations before ordering items for shipping outside of Australia.

We don't currently offer return shipping labels for international customers, but it's something we're actively working on.

Unfortunately due to the recently introduced changes to the import tariff requirements in the US, Australia Post has temporarily suspended postal services to the United States. 

Note: Once your parcel is passed to our courier, you will receive the tracking details to monitor its progress. 

If you have any questions regarding shipping, please feel free to reach out to us at info@summerreignthelabel.com.au 

We want you to love your purchase. If you're not completely happy, you’re welcome to return your item for a store credit.

For store credit:
• Submit your return via our returns portal within 30 days of order fulfillment.
• Store credits are valid for 12 months.

Return Conditions:
• Items must be in original condition — unworn, unwashed, with tags attached.
• Must be free from stains, scents, marks, makeup, and pet hair.
• Returns that don’t meet these conditions may be declined.
• Return postage is the customer's responsibility. Original shipping costs are non-refundable.
• Summer Reign The Label is not liable for any parcels lost or damaged in transit.

Please note: Our returns policy may vary during promotional periods.

Faulty Items

If you believe your item is faulty, please contact us via email. If approved, we will replace it with the same item. If the item is out of stock, we will offer you a refund.

Please note that loose or excess threads are not considered faults as these are often natural results of the manufacturing process. 

Items damaged due to incorrect care (e.g. hot washes, dryers, sun damage, chemical staining, etc.) may not be eligible for refund or replacement. Always follow the care instructions provided on the tag and our website.

For any questions, feel free to contact our team at info@summerreignthelabel.com.au — we’re here to help.